Play Safe & Responsibly

Score8 Responsible Gaming – Play Safe

Score8 believes that the enjoyment of gaming should always remain in your hands. We provide the tools, resources, and full support to help every user play wisely and responsibly.

18+ Minimum Age Requirement
24/7 Available Support
6 Self-Control Tools
100% Our Commitment

Control Is in Your Hand

Score8 equips our platform with a range of self-control tools that you can activate at any time directly from your account.

Deposit Limit

Daily & Weekly Deposit Limits

Set daily, weekly, or monthly deposit limits according to your budget. Once the limit is reached, the score8 system will automatically stop deposits until the next period.

Gaming Break

Temporary Break Mode

Need a short break? Activate break mode for 24 hours, 7 days, or 30 days. During this period, your account will be blocked from all gaming activity and deposits.

Loss Limit

Automatic Loss Limit

Set the maximum amount of losses you are willing to accept within a given period. Once this limit is reached, the system will temporarily restrict gameplay to protect your account balance.

Time Limit

Play Time Limit Reminder

Set the maximum duration for your gaming session. score8 will send you a reminder when you are approaching your set time limit, helping you stay aware of the time you have spent.

Self-Exclusion

Self-Exclusion Programme

If you feel that gambling has become a problem, you may apply for full self-exclusion. Your account will be closed for an extended period and cannot be reopened until the period expires.

Reality Check

Periodic Reality Check

Score8 automatically displays a summary of your gaming activity — including total time and money spent — so you always make decisions based on the real facts.

What Is Responsible Gaming?

Responsible gaming means enjoying online wagering activities purely as entertainment, not as a means of generating income or solving financial problems. At score8, we believe every user deserves to have fun without letting gaming interfere with their daily life, personal relationships, or financial stability.

As a trusted and licensed platform, score8 takes a proactive approach to maintaining a healthy gaming environment. For us, this is not merely a legal obligation — it is a sincere commitment to the well-being of our user community in Malaysia and around the world.

Remember: Gaming should add enjoyment to your life, not become a burden. If you find yourself playing to escape stress or problems, that is a sign that deserves serious attention.

Who Can Play at score8?

Score8 only permits individuals aged 18 years and above to register and use our platform. Our rigorous identity verification (KYC) process ensures that no underage users can access our services. The identification documents you upload during registration are carefully reviewed by our team.

Beyond age restrictions, score8 also does not allow individuals currently enrolled in a self-exclusion programme from any other gambling platform to register a new account. We work with a cross-verification system to ensure this protection remains effective.

Signs of Problem Gambling

Not everyone can identify a gambling problem in its early stages. Here are some warning signs to watch for in yourself or someone you care about:

  • Feeling the need to bet with increasing amounts to experience the same level of excitement.
  • Frequently attempts to stop or cut back on gambling but without success.
  • Feeling restless, irritable, or uncomfortable when unable to gamble.
  • Using gambling as an escape from problems or negative feelings.
  • Lying to family members or friends about your gambling activities.
  • Borrowing money or selling assets to obtain funds for gambling.
  • Neglecting work, family, or social responsibilities due to gambling.
  • Continuing to gamble despite knowing it is causing serious financial or relationship problems.

Warning: If you identify three or more of the above signs in your own behaviour, we encourage you to contact the Score8 support team immediately or seek professional help. You do not have to face this alone.

How to Use Score8's Self-Control Tools

All score8 self-control tools can be accessed directly through the Account Settings after logging in. The process is straightforward and takes effect immediately:

  • Deposit Limit: Go to Settings → Responsible Controls → Deposit Limits. Select the period (daily/weekly/monthly) and enter your maximum amount.
  • Temporary Break: Select your preferred break period. Your account will be blocked immediately and will only be reopened automatically once the period has ended.
  • Self-Exclusion: Contact our support team to initiate the self-exclusion process. Our team will process your request within 24 hours.
  • Loss & Time Limits: Set limits through the same menu under the Responsible Control section.

Changes to set limits — particularly increases — are subject to a waiting period of 24 to 72 hours before taking effect. This is an additional safeguard we have put in place for your benefit.

Vulnerable Groups Protection

Score8 takes the welfare of those more vulnerable to problem gambling very seriously, including young individuals, those experiencing financial stress, and those with a history of addiction. Our platform is equipped with an advanced betting pattern detection system, and our team is trained to identify and reach out to users who may need assistance.

We also do not permit any form of advertising or promotion targeting vulnerable individuals or that may encourage excessive gambling. All our marketing communications comply with strict industry guidelines.

Further Support and Assistance

If you or someone you know needs further help with a gambling problem, the Score8 support team is available to assist you at any time. We can help you activate the appropriate control tools, explain the available options, or refer you to more specialised support resources.

Remember that seeking help is a sign of strength, not weakness. Score8 is committed to being a platform that is not only enjoyable, but also safe and responsible for all its users.

Am I Playing Responsibly?

Signs of Healthy Gaming

Playing for entertainment — you enjoy the games without pressure to win.

Have a clear budget — you only spend money you can afford to lose.

Can stop at any time — you do not feel compelled to keep playing.

Balanced lifestyle maintained — work, family, and social life are not affected.

Be honest with yourself — you do not hide your gaming activity.

Signs That Deserve Attention

Playing to escape — using gambling as an escape from personal problems.

Borrowing money to gamble — using borrowed money, credit, or emergency savings.

Chasing losses — continuing to bet in an attempt to recover lost money.

Unable to control time spent — repeatedly playing longer than planned.

Strained relationships — conflicts with family or friends because of gambling.

All Tools Self-Control score8

Control Tools Feature Validity Period Status
Deposit Limit Setting daily, weekly, or monthly deposit limits Immediate (decrease) / 24–72 hours (increase) Available
Loss Limit Blocking gameplay when the loss limit is reached Immediately upon setting Available
Play Time Limit Automatic alert when the session time limit is reached Immediately upon setting Available
Temporary Break Blocking your account for 24 hours, 7 days, or 30 days Immediate, cannot be cancelled early Available
Self-Exclusion Long-term account closure (6 months – 5 years) Within 24 hours of application Available
Reality Check Periodic summary of activity and spending displayed Automatic every session Available

Questions About Responsible Gaming

Log in to your Score8 account, then go to Account Settings → Responsible Control → Deposit Limit. Select your desired period (daily, weekly, or monthly) and enter your limit amount. Limit decreases take effect immediately, while limit increases require a 24–72 hour waiting period as an additional protection measure.

No. A temporary break that has been activated cannot be cancelled before the set period expires. This is an intentional design feature to ensure the tool remains truly effective. Your account will be automatically reopened after the break period ends with no further action required on your part.

Temporary break is a short suspension (24 hours to 30 days) that automatically reopens your account once the period ends. Self-exclusion is a long-term account closure lasting between 6 months and 5 years, which requires an additional review process before your account can be reactivated. Self-exclusion is the more suitable option if you feel gambling has become a serious problem.

No. When you activate a temporary break or self-exclusion, score8 will stop all marketing communications including promotional emails, offer notifications, and bonus messages. You will only receive important account-related communications such as security verifications when necessary.

The first step is acknowledging that you may need help — and that is a truly courageous act. Contact the Score8 support team via live chat or email at [email protected]. Our team is trained to help you activate the appropriate control tools and can refer you to professional support resources. You can also directly activate self-exclusion through your account settings.

Play Fun, Play Smart at Score8

Join the score8 responsible players community. Register an account today and use our self-control tools to ensure your gaming experience stays safe and enjoyable.

Trusted Platform
Prioritising Well-being
Control Is in Your Hands
24/7 Support
Bahasa Melayu